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Frequently Asked Questions

Get answers to common questions about CampusIQ's space intelligence platform.

• How does CampusIQ protect student and faculty privacy?

  CampusIQ uses advanced anonymization technology that captures occupancy data without identifying individuals. Our privacy-first approach ensures compliance with FERPA and other educational privacy regulations. All data is anonymized both on-site, and again through our processing to ensure redundancy

• How quickly can CampusIQ be deployed across our campus?

  Deployment timeline depends on campus size, but typically ranges from 2-8 weeks for full implementation. Our team handles installation, configuration, and training. Most institutions see initial insights within 30 days of deployment.

• Does CampusIQ integrate with our existing campus systems?

  Yes, CampusIQ offers direct integrations with major campus management systems including ERP systems, building automation systems, and scheduling platforms. Our API allows for custom integrations with your specific technology stack.

• What types of spaces can CampusIQ monitor?

  CampusIQ can monitor virtually any campus space including classrooms, libraries, dining halls, recreation centers, residence halls, research facilities, and outdoor areas. Our platform scales as far as WiFi is available, or additional hardware sensors are placed.

• How accurate is the occupancy data?

  CampusIQ field tests results consistently provide 95%+ accuracy in occupancy detection. The system continuously learns and improves accuracy over time while maintaining complete privacy protection.

• What kind of support and training do you provide?

  CampusIQ provides comprehensive onboarding, training for your team, ongoing technical support, and regular check-ins to ensure you're maximizing value. Our Client Success team works closely with your facilities and IT teams, and our Insight & Strategy team includes experts in higher ed to customize and take your data further.

• Can CampusIQ help with sustainability and energy management goals?

  Absolutely. By optimizing space utilization, institutions can reduce energy consumption in underutilized areas, improve HVAC efficiency, and support sustainability initiatives. Our BACNet server provides realtime counts that seamlessly integrate with your BAS/Building Controls.

• How does pricing work for CampusIQ?

  Core pricing is based on GSF. CampusIQ offers flexible subscription models including software licensing, installation, and ongoing support. Contact us for a customized quote based on your specific needs.

• What happens to our data if we decide to discontinue the service?

  You retain full ownership of your data. CampusIQ provides complete data export capabilities and will work with you to ensure a smooth transition. All data can be downloaded in standard formats for continued use with other systems.