Critical metrics to give higher ed teams a shared, consistent way to quantify how space is actually used across rooms, buildings, and campuses.
-
Occupied Rate — whether a space is actually in use
-
Fill Rate — how full a room is vs. capacity
-
People-Minutes per Square Foot — time-in-space normalized by area
Move beyond bookings and measure real usage.
FICM provides a common language for higher ed space—so planners, facilities, and leadership can align on what’s being measured and compared.
-
FICM-aligned reporting — instructional, research, and student space categories
-
Space-type rollups — across common FICM groupings (110s/210s/220s, 250s, 400s)
-
Consistent views — from room → zone → building → campus
Speak the same language as your space inventory.
Dashboards don’t drive change—people do. Our Insights & Strategy team helps you translate analytics into decisions, alignment, and results.
-
Expert guidance — led by professionals who know campus space planning and operations
-
Goal-setting + stakeholder alignment — so insights turn into decisions that stick
-
Ongoing check-ins and reporting — track progress, refine, and keep momentum
A platform plus a team that stays with you.
How We Do It
Privacy-first space intelligence. Powered by your existing Wi-Fi.
Capture
We collect anonymous occupancy signals from your existing Wi-Fi network. No sensors, no new hardware, no ongoing maintenance burden. Fast to launch, campus friendly.
Anonymize & Validate
Raw network data is cleaned, de-duplicated, and anonymized, then mapped to your campus spaces and zones. We validate patterns so the insights are credible across stakeholders.
Deliver Actionable Insights
Your team gets clear dashboards, higher-ed metrics, and expert guidance from our Insights & Strategy team. The result: trusted visibility into real usage and decisions you can defend.
A Platform That Brings Departments Together
Work across multiple departments and needs by understanding patterns, data, for individual space needs including Instructional Space, Research Space, and Student/Study Space.
Instructional Space Intelligence
-
KPIs surfaced: fill rate, occupied rate, scheduled vs unscheduled
-
Views: building/zone rollups, heatmaps/patterns
-
Why it matters: consistent visibility into instructional space usage
Research Space Intelligence
-
KPIs: occupied rate, fill rate, dwell times
-
Insights: reallocate underused labs, sharing opportunities
-
Why it matters: make research space more productive without more space
Study / Student Space Intelligence
-
KPIs: occupied rate, fill rate, dwell time
-
Insights: demand patterns + movement/flow where available
-
Why it matters: plan and support student spaces with real demand
Trust & Accuracy
A quick look at the methodology that turns raw network signals into reliable space intelligence—without exposing personal data.
-
Device Prioritization
Wi-Fi data is noisy. CampusIQ is built to make it decision-grade—so your occupancy and utilization insights hold up with IT, facilities, and leadership.
-
Smoothing Algorithm
Wi-Fi is naturally sporadic. We smooth out normal signal drop-offs (nightly) to reduce false spikes and gaps—supporting 95%+ room-level accuracy
-
Always-On Device Filtering
Printers, lab equipment, and sensors shouldn’t inflate occupancy. We detect and remove “always-on” devices from counts.
-
User vs. Passerby
Separate true users from hallway traffic. Measure dwell time by zone so pass-through doesn’t masquerade as utilization.
-
Historical Flexibility
Need to re-map buildings or change space hierarchies? Update space hierarchies and reporting without losing continuity—so trends stay comparable over time.
-
Trust-But-Verify Validation
We spot-check zones with you to confirm counts are in acceptable ranges—creating a shared confidence baseline stakeholders can rely on (95% accuracy at the zone level).
Go Beyond Data with the Insights & Strategy Team
Co-Pilot Your First Year
A guided, phased path with regular touchpoints so you can launch dashboards, capture quick wins, and implement change with a partner beside you.
Dashboards Tailored to Your Campus
We build dashboards around your buildings, zones, policies, and priorities—so every stakeholder sees the same trusted picture and can move faster.
Enable Action Across Stakeholders
From goal-setting and check-ins to training, milestone reports, and executive-ready narratives, we help your team turn alignment into momentum.
From Dashboards to Decisions
-
Identify the biggest opportunities across buildings, floors, and zones.
-
Translate data into tradeoffs leaders understand (cost, capacity, experience).
-
Deliver executive-ready recommendations your campus can act on.
Know what to tackle first, why it matters, and how to prove the impact.
